Our Customer's Testimonials - (click here to write a testimonial)

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Averages Of All Customer Ratings

Pricing
Delivery Process
Ease of Purchase
Customer Service
Overall

Order ID: 35612 City, STATE November 9th, 2016
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The cost is a bit pricey, will have to compare to what is commercially available In store..
 
Order ID: 35406 City, STATE July 22nd, 2016
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Overall
Extremely easy to order and very quickly delivered to my door.
 
Order ID: 35121 City, STATE March 18th, 2016
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Great Service
 
Order ID: 34558 City, STATE August 8th, 2015
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Appears that I seem to order when I get a percent-off coupon. So, keep them coming,

Delivery time was a bit long.
 
Order ID: 34310 Dallas, TX May 13th, 2015
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Great experience. Fast delivery and product works great!
 
Order ID: 34274 Butte, MT May 6th, 2015
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Thanks for dropping the minimum purchase requirement to receive a discount recently.
 
Order ID: 34189 Houston, TX April 10th, 2015
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Just a worry-free experience.
 
Order ID: 34147 City, STATE March 28th, 2015
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Never had a problem . Very satisfied with this website
 
Order ID: 34103 Hackensack, NJ March 17th, 2015
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Great Processing, easy to understand, simple steps to purchase product.

I will recommend TouchFree Concepts to my associates and will definitely purchase your products again.
 
Order ID: 33652 Harrisburg, PA October 29th, 2014
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Simple and easy order process.
 
Order ID: 33394 City, STATE August 17th, 2014
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Very fast delivery.
 
Order ID: 33323 Billings, MT July 31st, 2014
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FAST AND EFFFICIENT
 
Order ID: 33004 Houston, TX May 6th, 2014
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I was surprised that my order shipped the same day I submitted it. I had my product within 3 days!
 
Order ID: 32625 Clermont, FL January 30th, 2014
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Great response time & easy access to ordering.
 
Order ID: 32602 Canal Winchester, OH January 23rd, 2014
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I called to verify what I thought I was getting was actually what I wanted. Service was great.
 
Order ID: 32551 City, STATE January 16th, 2014
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Very good ordering system. I like the ability to see and re-order from previous orders.
 
Order ID: 32537 City, STATE January 16th, 2014
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Glad I found the site.
 
Order ID: 32412 Marshalltown, IA December 6th, 2013
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Great company to deal with.
 
Order ID: 32359 St George, UT November 24th, 2013
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Excellent customer service...actually got a call that I had ordered the wrong soap and was recommended the correct one....and, I received the order very quickly.
 
Order ID: 32080 East Wenatchee, WA October 1st, 2013
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I would prefer not to have to pay shipping every time I place an order. And, I have ordered quite frequently over the past few years, but will be searching for a new vendor that does not charge shipping.
 
Order ID: 32042 Lincoln, NE September 30th, 2013
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I had accidentally placed two orders (thinking I was updating one order online). The service rep was very prompt in returning my call and confirmed and cancelled the appropriate orders. Did not expect it to be that easy.
 
Order ID: 31952 City, STATE September 3rd, 2013
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Overall, I'm quite pleased with the product. The delivery was surprisingly fast and I'm enjoying my cinnamon fragrance in my home. Thank you.
 
Order ID: 31873 Copperas Cove, TX August 21st, 2013
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Always a smooth transaction with very fast delivery.
 
Order ID: 31805 Brazoria, TX August 6th, 2013
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I am a returning customer and will continue to purchase the assortment pack refill when needed.
 
Order ID: 31634 Atlanta, GA July 4th, 2013
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Works great! Just as advertised.
 
Order ID: 31431 Cleveland, OH May 28th, 2013
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Second time I have ordered from you. Will continue to do so.
 
Order ID: 31359 Springfield, VA May 15th, 2013
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It's so nice to be rewarded for repeat purchases! Most companies don't do that and this is a very big plus! Thank you! It's very much appreciated!
 
Order ID: 31348 City, STATE May 15th, 2013
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Packaged well, received items fast, easy to order.
 
Order ID: 31326 Evanston, IL May 13th, 2013
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I've had a great experience with TouchFree Concepts, especially when making calls to customer service for account information and reordering. I really appreciate the friendly voice at the other end of the phone and the quick problem solving. Kudos to the team! Thanks, Shannon
 
Order ID: 31306 NORFOLK, NE May 13th, 2013
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PRODUCT WAS SHIPPED WITHOUT PROPER PACKAGING AND ARRIVED DAMANGED. CALL MADE TO CUSTOMER SVC AND ISSUE RESOLVED IMMEDIATELY AND REPLACEMENTS SENT.
 
Order ID: 31113 Tucson, AZ April 10th, 2013
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IT HAS BEEN VERY HELFUL FOR MY HUSBAND IS DISABLED AND WAS BRAKING THE LEVER ON THE TOILET AND NOW WE HAVE NO PROBLEM WITH HIM TOUCHING ANYTHING!
 
Order ID: 31117 St James NY, NY April 2nd, 2013
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I had difficulty making the purchase due to changing a credit card. I am giving the Customer Service a 5 because I emailed detailing my difficulty and a gentleman assisted me and put the order through. A 5% discount was forgotten but the gentlemans said he would fix it on my credit card bill. I haven't seen that yet but I believe he will take care of it.
 
Order ID: 30127 Joliet, IL October 16th, 2012
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very quick and effortless procurment experience, product met or exceeded expectations.
 
Order ID: 29998 Evanston, IL September 26th, 2012
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Great experience! I called in with a question about our account and got great help and a quick delivery. Very happy.
 
Order ID: 29811 TUCSON, AZ August 31st, 2012
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old yuor service are very fine, thanks
 
Order ID: 29550 Sturgis, SD July 31st, 2012
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I only received part of the order to start with but customer service took care of it in a speedy manner. Thank you!
 
Order ID: 29286 KEARNEYSVILLE, WV June 22nd, 2012
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Will definitely use again. Good experience
 
Order ID: 29292 Downers Grove, IL June 21st, 2012
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TouchFree has the best price and least for the items I have been purchasing. I've done alot of comparisons and when alls totaled they win!
 
Order ID: 29233 Mesquite, TX June 15th, 2012
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The price was a little high,but well worth it. I paid it because I wanted the product that badly. I did pay to have someone install it. I wanted it to work correctly . The person who installed did have to put a different type of valve in the tank. That was not a job for me. After seeing him install it I think I could help someone else do it.
 
Order ID: 28943 North Chesterfield, VA May 7th, 2012
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Super Great Outstanding Job
Well Done.......
 
Order ID: 28767 City, STATE April 10th, 2012
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surprised about the packaging, would've expected it to be in a protective box for shipping purposes.
 
Order ID: 28589 City, STATE March 28th, 2012
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I think it is a great product, but I need to return it do to the fact it did not fit in the location. Please get back to me on the best way to do this
 
Order ID: 28579 Lincoln Park, NJ March 20th, 2012
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Everything is GREAT! THANKS VERY MUCH!!
 
Order ID: 28540 Kansas City, MO March 13th, 2012
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Rated excellent even though I did not rate customer service because based on the user friendliness of the web site and ease of purchase, pricing and delivery --- I am sure it receives high ratings as well.
 
Order ID: 28387 City, STATE March 10th, 2012
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I love to purchase my air mist refills here because prices are realy competitive
 
Order ID: 28536 Florissant, MO March 10th, 2012
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Just wish the product was cheaper.
 
Order ID: 28314 Coleman, WI February 15th, 2012
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very fast service oredered on thursday evening received the folling monday
 
Order ID: 28088 PRATTVILLE, AL January 19th, 2012
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This copmpany offers the easiest shopping experience and quickest delivery time I have ever encountered.
 
Order ID: 28037 Lawson, MO January 17th, 2012
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I was very excited to see the Yankee Candle air freshener refills on sale! I have always wanted to try those but never did because of the price. Thanks!
 
Order ID: 27973 City, STATE January 6th, 2012
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thanks for a prompt delivery.
 
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TouchFree Concepts 4.5 out of 5 based on 1256 ratings.