Return an item

Need To Return An Item?

You may return most unused items within 30 days of delivery for a refund of the cost of the item minus a 20% restocking fee (waived if a replacement order is placed). Within 24 hours we will provide return information including the authorization number and address to return to.

It is very important that returns are handled this way for us to track it and to insure you receive your refund in a timely manner. Once the return is received and processed back into our inventory in resalable condition we will issue your refund and notify you via email.


Friendly U.S. based support

When you shop with TouchFree Concepts, you shop with a family owned and operated company.
We are here to answer your questions, or to help you with your order.